Privacy Policy

At SideEye, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services (collectively, the "Services").

Please read this Privacy Policy carefully. By using SideEye, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

When you create a SideEye account, we collect:

• Account Information: Username, email address, password (encrypted)
• Profile Information: Display name, avatar, preferences
• Squad Information: Squad names, member lists, roles
• Communication: Support requests, feedback, survey responses

1.2 Information Collected Automatically

When you use SideEye, we automatically collect:

• Device Information: Hardware model, operating system version, unique device identifiers
• Usage Data: Features used, time spent in app, crash reports, performance data
• Network Information: IP address (for P2P connections), connection quality metrics
• Log Data: Access times, pages viewed, actions taken, errors encountered

1.3 Information from Third Parties

We may receive information from third-party services you connect to SideEye, such as:

• Authentication Services: Discord, Google, or other OAuth providers
• Analytics Services: Aggregated usage statistics

1.4 Information We Do NOT Collect

SideEye does NOT:

• Record or store your screen sharing content
• Save your streaming sessions
• Monitor the content of your streams
• Collect sensitive personal information (e.g., financial data, health information)

2. How We Use Your Information

We use the information we collect to:

2.1 Provide and Improve Services

• Enable peer-to-peer screen sharing connections
• Manage your account and squad memberships
• Optimize application performance and reliability
• Develop new features and improve existing ones
• Troubleshoot technical issues and bugs

2.2 Communicate With You

• Send important service announcements and updates
• Respond to your support requests and feedback
• Send promotional communications (with your consent)
• Notify you about changes to our services or policies

2.3 Ensure Safety and Security

• Detect and prevent fraud, abuse, and illegal activity
• Enforce our Terms of Service
• Protect the rights and safety of our users
• Comply with legal obligations

2.4 Analytics and Research

• Analyze usage patterns and trends
• Conduct research to improve user experience
• Generate aggregated, anonymized statistics

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 With Squad Members

When you join a squad or share your screen, your username, online status, and IP address (required for P2P connections) are visible to other squad members.

3.2 With Service Providers

We work with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and infrastructure (e.g., AWS, Azure)
• Analytics and monitoring tools
• Customer support platforms
• Authentication services

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.3 For Legal Reasons

We may disclose your information if required by law or in response to:

• Legal process (subpoenas, court orders)
• Government requests or investigations
• Protection of our rights, property, or safety
• Protection of users' rights, property, or safety
• Prevention of fraud or illegal activity

3.4 Business Transfers

If SideEye is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

3.5 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption: Data transmission uses TLS/SSL encryption
• Secure Storage: Passwords are hashed using industry-standard algorithms
• Access Controls: Limited employee access to personal data
• Regular Audits: Security assessments and updates
• P2P Technology: Screen sharing uses end-to-end encrypted P2P connections

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data: Retained while your account is active
• Usage Logs: Typically retained for 90 days
• Support Tickets: Retained for up to 2 years
• Screen Sharing Content: NOT stored (transmitted peer-to-peer only)

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

6. Your Rights and Choices

6.1 Access and Update

You can access and update your account information at any time through the SideEye application settings.

6.2 Delete Your Account

You can delete your account by contacting us at support@sideeye.gg. Upon deletion, your personal information will be removed from our active systems within 30 days.

6.3 Marketing Communications

You can opt out of promotional emails by clicking the "unsubscribe" link in any marketing email or updating your preferences in the app.

6.4 Cookie Preferences

You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of the Services.

6.5 Do Not Track

Some browsers support "Do Not Track" signals. SideEye does not currently respond to Do Not Track signals.

6.6 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@sideeye.gg.

6.7 European Privacy Rights

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise these rights, contact us at privacy@sideeye.gg.

7. Children's Privacy

SideEye is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13 years of age.

If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

If you believe we have collected information from a child under 13, please contact us at privacy@sideeye.gg.

8. International Data Transfers

SideEye is based in the United States. Your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

These countries may have data protection laws different from your country. By using SideEye, you consent to the transfer of your information to these countries.

We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy.

9. Third-Party Links and Services

SideEye may contain links to third-party websites or services (such as Discord, game publishers, etc.). We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party services you access through SideEye.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include:

10.1 Types of Cookies

• Essential Cookies: Required for basic app functionality
• Performance Cookies: Help us understand how you use the app
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Collect data about app usage and performance

10.2 Managing Cookies

You can control cookies through your browser settings. Blocking essential cookies may prevent certain features from working properly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by:

• Posting a notice in the SideEye application
• Sending an email to your registered email address
• Updating the "Last Updated" date at the top of this policy

Your continued use of SideEye after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Support: support@sideeye.gg

We will respond to your inquiry within 30 days.